Quick – help!
Oh no! Did something go wrong?
let me guess…
you added or deleted something
you updated (or didn’t update) your plugins
you just didn’t look at your site for a few months, and now…
something’s broken or missing
you’re looking at a blank white screen where your website used to be!
I feel your pain!
So, let’s get it sorted. Quickly.
Here’s what I need you to do:
Complete the form below with as much information as you know.
Tell me what the problem is, where I’ll see it, and what (if anything) happened just before it all went horrible.
What happens next?
Then I’ll take a look, see if I can figure out what the problem is, and get right back to you.
I’ll estimate (or guess!) the time needed to fix it and request more information – login details and such.
How long will it take?
Er… how long is a piece of string?
Honestly – some things take 10 minutes. Sometimes it’s just a case of knowing where to look and what settings to tweak.
Other problems can take hours or even, in the case of a hacked website, days to sort out.
Hopefully it’s not that bad, but I’ll let you know before incurring any costs.
How much will it cost?
I charge $60 an hour for this kind of work, so something relatively quick (for me) to fix might cost $60.
If it looks like taking days or I feel it’s beyond my expertise then we’ll discuss your options before costing you a fortune!
So. Ready to get your website up and running again?
Tell me everything you know…